If one or both of the lights are off check the fuses breakers and plugs for problems.
Genie garage door sensors not working.
Once your garage door is secure pull down on the manual release cord which should be red and located next to the garage door motor.
Press the button that closes the garage door on the garage wall or on your remote.
Press and hold the wall console button until the garage door is completey closed.
If both the red source and green sensor lights are on and not blinking then the door mechanism is working properly.
Knowing how a garage door sensor works allows a homeowner to be watchful for what might affect it.
Remove any debris dust or cobwebs from the electric eye lenses on each sensor with a clean rag.
To disable your garage door sensor first make sure your garage door is closed or propped up with 2 by 4s just in case it comes crashing down when it s put into manual mode.
If the problem persists check to see if the red safe t beam led indicator is blinking.
If it is be sure that the lenses are mounted five to six inches from the floor on either side of the garage door opening.
If the sensors are working the garage door should immediately stop closing and return to the open position.
Cycle the garage door through the opening and closing actions using the control on the garage wall.
Check for interference from adjacent photo eye sensors of any brand.
If an operational problem exists and the garage door opener will not close the opener can be forced to close.
Door starts down then stops before it is closed.
There are a few common reasons a genie garage door opener will stop functioning.
One question that is frequently asked why isn t my genie not working.
Doityourself has a wonderful explanation.
The likely culprit is an obstruction in the path of the garage door.
Check the mechanism s source and sensor leds.
You will find that the door will only move an inch or so in the close direction and reverse.
Check garage door for binding.
How a garage door sensor works.
When this happens your garage door will only close by holding down on the wall button or wall console until the door fully closes.